Identify the correct statements about effective communication.

A. Non-verbal Communication includes written words.

B. Cultural differences can affect the interpretation of a message.

C. Interpersonal communication involves direct interaction.

D. Effective communication ensures clarity and mutual understanding.

Choose the correct answer from the options given below:

The correct answer is - B, C and D only

Key Points

• B, C and D only
  • Cultural differences can affect the interpretation of a message.
    • Different cultures have unique ways of expressing and interpreting messages.
    • Misunderstandings can occur if cultural nuances are not understood.
  • Interpersonal communication involves direct interaction.
    • It includes face-to-face conversations, phone calls, and video chats.
    • This type of communication allows for immediate feedback and personal engagement.
  • Effective communication ensures clarity and mutual understanding.
    • Clear, concise, and well-structured communication helps avoid confusion.
    • Mutual understanding ensures that all parties are on the same page, reducing errors.

Additional Information

• Non-verbal Communication
  • Non-verbal communication does not include written words; it involves body language, gestures, facial expressions, and eye contact.
  • Written communication is a form of verbal communication, not non-verbal.
• Barriers to Effective Communication
  • Examples include language differences, physical barriers, psychological barriers, and perceptual barriers.
  • Overcoming these barriers is essential for ensuring the effectiveness of communication.
• Importance of Feedback
  • Feedback helps the sender understand if the message was received and interpreted correctly.
  • It is a crucial component of the communication process as it ensures the accuracy and effectiveness of the conveyed message.