The concept of ‘Right to Service’ originated in

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UKPSC Prelims 2016 Official Paper-I
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  1. The United States of America
  2. Switzerland
  3. Great Britain
  4. China

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Option 3 : Great Britain
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The correct answer is Great Britain.

  • Right to service is the right of an eligible person to obtain the public services within the stipulated time limit as notified by the Public Authority.
    • It originated in Great Britain.

Important PointsRight to Services Act in India:

  • It contains statutory laws and provisions to ensure time-bound delivery of public services to citizens of India.
  • It defines the statutory mechanism to punish delinquent public officers if they fail to deliver the requested service within a stipulated time.
  • It paved the way to reduce corruption in India, enhance transparency in public sector operations and provide public accountability. 
  • Every state that implements this Act has covered different services and has different penalty mechanism for the failure of providing public services.
    • Madhya Pradesh was the first state to enact the Right to Service Act on 18th August 2010 and
    • Bihar became the second to implement it on 25th July 2011
  • Common public services include issuing birth certificates, death certificates, electric connections, telephone connections, voter’s cards etc.
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