Transactional listening

This question was previously asked in
CTET Dec 2019 Paper 2 Social Studies (L - I/II: Hindi/English/Sanskrit)
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  1. lays emphasis on conveying information.
  2. lays emphasis on harmonious communication in the social context.
  3. does not require careful attention to details and facts.
  4. is interactive by nature.

Answer (Detailed Solution Below)

Option 1 : lays emphasis on conveying information.
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Detailed Solution

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Listening is one of the most important skill to promote active communication. It is the ability to accurately identify the sounds of speech to interpret messages for meaningful communication.
Transactional listening is one of the four categories of listening, related to different purposes. Transitional listening is message-oriented, thus, lays emphasis on:

  • conveying information.
  • transferring factual information.
  • giving orders, instructions and directions.
  • accessing messages through spoken word.

Hence, we conclude that transactional listening lays emphasis on conveying information.

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