Which one among the following established the first Global Capability Centre in India?

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UPSC CDS-I 2025 (General Studies) Official Paper (Held On: 13 Apr, 2025)
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  1. Honeywell
  2. Citibank
  3. Texas Instruments
  4. SAP Labs India

Answer (Detailed Solution Below)

Option 3 : Texas Instruments
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The correct answer is Texas Instruments.

Key Points

  • Texas Instruments established India’s first Global Capability Center (GCC) in Bengaluru in 1985.
  • This center marked the beginning of the GCC ecosystem in India, which has since grown exponentially.
  • GCCs are global hubs for business operations, innovation, and technology development, serving multinational corporations worldwide.
  • Texas Instruments' GCC in India focuses on semiconductor design, software development, and engineering services.
  • The pioneering efforts of Texas Instruments have inspired other multinational corporations to set up their GCCs in India, making the country a hub for global business operations.

Additional Information

  • Global Capability Centers (GCCs)
    • GCCs are centralized units created by multinational companies to manage operations such as IT, finance, and R&D.
    • India hosts over 1,500 GCCs, employing approximately 1.5 million professionals.
    • These centers contribute significantly to India’s economy and have positioned the country as a global leader in technology and innovation.
  • Texas Instruments
    • Texas Instruments is an American technology company that designs and manufactures semiconductors and integrated circuits.
    • It is best known for its contributions to the development of microprocessors and digital signal processors.
    • Texas Instruments' presence in India has played a pivotal role in fostering the country’s tech ecosystem.
  • India as a GCC Hub
    • India is one of the preferred destinations for GCCs due to its skilled workforce and cost advantages.
    • Indian GCCs are evolving from cost centers to innovation hubs, focusing on digital transformation and AI-driven solutions.
  • Impact of GCCs on India
    • GCCs have created employment opportunities and enhanced skill development among Indian professionals.
    • They contribute to knowledge transfer and improve India's technological capabilities.
    • The success of GCCs has led to increased foreign investment in India’s IT and engineering sectors.
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